Hire for attitude, train for skills. This is a strategy that hiring managers and Human Resource people have used over the years. Attitude is ingrained, impacts behaviour and because it has so many contributors, is hard to change. It includes diverse qualities, such as initiative, judgment, common sense ( as the lady in the video demonstrated), reliability, trustworthiness, commitment and ownership, to name a few. Positive qualities make a significant impact on any business.
Artificial Intelligence has revolutionized workplaces. It can perform a wide range of tasks, from simple data analysis to complex decision-making and problem-solving. It can automate repetitive tasks, improve efficiency in various industries and elevate the level of customer service through the use of chatbots and virtual assistants and predict outcomes. But, it can't provide the human qualities that are still needed by businesses today.
Older workers can! Unlike new graduates or younger employees, older workers and retirees offer invaluable experience, skills and qualities without needing extensive training or demanding big salaries. In addition to adding strength to businesses, they can use their qualities to mentor younger, less experienced employees and help shape the future of the workforce.
Employers, increasing the participation of older adults in the workforce is not a challenge to manage; it is an opportunity to excel. Consider working with On Your Own Time to help you create an inclusive environment for employees of all ages. Our Age Friendly Training Program includes workshops that cover a wide range of work topics such as communication strategies, accessibility requirements, and age-related issues; in addition, we help you to develop policies and practices tailored to your organization's unique needs and goals. Contact us for more information about creating an inviting atmosphere for young and older workers.
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